Draft — pending legal review
This page is a working draft grounded in this application's actual code and data flows. It has not yet been reviewed by counsel qualified in GDPR and Japan's APPI, and must not be relied upon as final legal advice or a finished policy until that review is complete.
Terms of Service
Effective July 21, 2026 — version 2026.1
These Terms of Service govern your use of Adlerwacht. By creating an account or using the service, you agree to these terms. If you do not agree, do not use the service.
The service
Adlerwacht lets a sending organization route email attachments through a gateway to us, and lets the intended recipient securely retrieve that attachment after authenticating with a passkey. We do not send email on your behalf and we do not inspect the content of attachments passing through the service.
Accounts and authentication
Accounts are created and secured exclusively using WebAuthn passkeys (a device biometric, security key, or platform authenticator) — we do not support passwords, and we cannot recover access for you if you lose every registered passkey and have no other registered credential. Keep at least one backup authentication method registered where your device supports it.
Acceptable use
You agree not to use the service to transmit unlawful content, to attempt to access another user's account or attachments, to circumvent any access control, or to interfere with the operation of the service.
Sending organizations
If you or your organization sends attachments through our gateway, you are responsible for having a lawful basis to send that content to the intended recipient, and for the accuracy of the recipient address you provide. You act as our customer and the recipient's involvement with the service is a necessary consequence of your use of it.
Fees and billing
Paid plans are billed according to the pricing and billing terms presented at signup or in your account's billing settings. Fees are non-refundable except as required by law or as we otherwise agree in writing.
No inspection of attachment content
We do not open, scan, or otherwise inspect the content of attachments transmitted through the service. We are not able to detect, and are not responsible for, unlawful, harmful, or malicious content transmitted by a sending organization. Sending organizations are solely responsible for the content they route through the service.
Termination
You may stop using the service, or an organization admin may revoke a member's access, at any time. We may suspend or terminate access for violation of these terms or applicable law. On termination of an organization's account, associated attachments and sender-linked data may be deleted as described in our Privacy Policy.
Disclaimer of warranties
The service is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by applicable law.
Limitation of liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service. Nothing in these terms limits liability that cannot be limited under applicable law, including mandatory consumer-protection law that may apply to you.
Governing law
[Governing law and venue — to be finalized with counsel, taking into account that mandatory consumer-protection provisions of a customer's home jurisdiction, including EU member states, may still apply regardless of the governing law chosen here].
Changes to these terms
We may update these terms as our service evolves. The version number and effective date at the top of this page reflect the terms currently in force. Continued use of the service after a change takes effect constitutes acceptance of the updated terms; for material changes, we will take reasonable steps to notify active accounts.
Contact us
Questions about these terms can be sent to [legal contact email — to be finalized before this page leaves draft status].